ISSN: 2249 - 0213

     A Quarterly Open Access Journal

Tag Archives: User satisfaction

Evaluation of Users Satisfaction with Library Resources and Services at Al-Kabir Polytechnic, Jamshedpur: A Case Study

Academic library is the heart of an educational institution. It is a services centre and always eager to satisfy its user by providing quality services. The evaluation studies of library user’ satisfaction has been in focus for the librarians to improve library infrastructure, resources, and services. This study is an attempt on the same lines […]

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Satisfaction of Patrons And Effectiveness of Web-enabled Information Services of Selected University Libraries of Delhi and NCR

The researcher in this paper surveyed the patrons of the university libraries of Delhi and NCR to find out varied web-enabled information services provided by the university libraries, their effectiveness and satisfaction level of patrons of these services. The scope of the study is limited to state universities of Delhi & NCR. National Institutional Ranking […]

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Internet Usage and User Satisfaction with Library Services in Federal University Otuoke Main library

This study investigates the influence of Internet usage on user satisfaction with library services in Federal University Otuoke, Bayelsa State, Nigeria. Three research question and three hypotheses were formulated as a guide to the study. Ex-post facto survey design was used in carrying out the study. A sample size of fifty (50) 100 level students […]

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User’s Satisfaction with Library Resources and Services: A Case Study of IIT Libraries in India

This present study is an investigation of user’s satisfaction with library resources and services in IIT libraries in India. A survey research method was adopted to address the research questions. 800 questionnaires were distributed among final year graduate students, postgraduate students, research scholars and faculty members of 7 IIT libraries to collect relevant data regarding […]

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Use and User satisfaction of Library Resources and Services by PG Students and Research Scholars in Bangalore University Library, Bangalore

University Libraries plays an important role in the improvement of the organization. This study focused on user’s satisfaction in library resources and services of the students and research scholars of Bangalore University. The present study discussed with frequency and purpose of visit, use of library resources and services and way of document searching and user’s […]

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Use of E-Resources in the Bits, Pilani – Hyderabad Campus: A Study

This study attempts to examine the exposure and measure the extent use of e-resources by the faculty members and research scholars of BITS, Pilani – Hyderabad Campus with questionnaire based survey. Various statistical methods have been used for data analysis. The study confirmed that there is a great amount of awareness among both faculty and […]

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User Study of College Libraries under University of North Bengal, West Bengal

Library is considered as an integral component of any efficient educational system. It plays an important role in the improvement of the organisation. This study examines the user survey of five college libraries under University of North Bengal, West Bengal. A well structured questionnaire was used for collecting opinions of the library users about uses […]

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