ISSN: 2249 - 0213

   
     A Quarterly Open Access Journal

Virtual Reference Services: Tools and Techniques

Virtual reference service is an emerging trend of traditional reference service. This paper describes some of the rising trend in digital reference services, including e-mail and web forms, text-based chat services, web-camera based services, ask-a-librarian services, digital robots, and collaborative services. It’s also discusses about basic concept, elements of Virtual reference service and give in detail modes, the advantages, disadvantages and limitations.



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